At Bashak handlooms we believe in keeping our customers happy always. We offer hassle free returns. If any product that you receive does not meet your expectations do write to us at contact@basakhandloom.com please do so within 24 hours of placing the order. Simply email us at with your order number mentioned in the subject line. We’ll surely assist you.
In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via email.
Products are eligible for return if they are received in a damaged or defective condition. The same needs to be conveyed to us within 24 hrs of receiving the package. We ensure that a brand new replacement is shipped to you at no additional cost.
Please make sure that the original product tag and packing is intact when reverse pick up is made.
Conditions under Which Return Is Infeasible
There are certain circumstances under which Bashak Handlooms would not accept a return. The following are the parameters that have to be met for validating a return:
- Refusal to accept the product at the time of delivery will not be entertained and no refunds shall be made in such cases.
- Your item needs to have the receipt or proof of purchase.
- The product must be unused and and in the same condition that you received it.
- It must not have any sweat, stain, or body odour on it.
- Any item that is returned without all original packaging.
- Products for which original tags and packaging is not intact.
- The product must not be washed or dry cleaned.
- All defective products are to be returned to Bashak Handlooms in its original condition, original packaging, with the invoice and sealed carefully.