• How are orders placed on basakhandloom.com, delivered to me?

    Once the order is placed, we ship the order through one of our various courier partners. Once your order has been shipped you will get an email and an SMS informing you the details of courier partner and an consignment number using which you can track your shipment.

  • What is the estimated delivery time?

    The delivery time varies from cities to cities. Typically it takes 3-4 days for all metros & cities. Some cities in North East & J&K region etc. may take minimum 5 to a maximum of 7 days. Due to unexpected reasons there might be delay in shipments and would appreciate your patience. We try our best to get your shipment delivered to as early as possible.

  • How do I track my order?

    Regular status updated will be provided about your order through email.

  • How do I know once my order is confirmed?
    Once your payment is authorized and your order is completed, you will receive an email from https://basakhandloom.com/ confirming the order placement. You would be provided with the,
    • 1. Order Number
    • 2. Details of the product, you’re ordered. 
    • 3. Amount you have paid.
    You will also receive an SMS / and or alert confirming the same.
  • How do I contact you?

    You can contact us on +91 0000000000 from Monday to Saturday (10 am – 6.30 pm). Or drop us a mail at contact@basakhandloom.com. We’d love to help you with your queries.

  • How do I shop on your website?

    Shopping on “Bashak Handlooms” is easy and hassle free. Browse through the website to find what you would like to buy. Once you have found the product you like, click on “Add to cart” button next to each product.

    • Review your items in the shopping cart you have shortlisted.
    • Click on “Proceed to Checkout” to complete your order.